SYLLABUS AIM
The aim of this unit is to develop an appreciation of the people management functions within the organisation, improve leadership and management capability and develop an appreciation of the importance of self-management and continuing professional development.
LEARNING OUTCOMES
On completion of this unit, students will be able to:
- Analyse the behaviour of an organisation.
- Identify types of organisation culture and their impact on individuals and the organisation.
- Describe the techniques to improve self-management and the management of others.
- Identify methods for recruiting, selecting and developing management capability and skills.
- Describe appropriate competencies and capabilities for leadership and appraise their own leadership skills.
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LEARNING SYLLABUS
Organisational Behaviour and Culture
- What is an organisation?
- Organisation behaviour
- Organisation goals and objectives
- Organisational Culture
Personal Development and Continuous Professional Development (CPD)
- Personal management and effectiveness
- Time management and effectiveness
- Competency, capability and employability
- Self managed learning and development; CPD
- Stress and lifestyle management
Human Resource Management Practice
- Human Resource Management
- Managing equality and diversity
- Disciplinary and grievance procedures
- Learning and Development
- Planning and Implementing change
Managing People and Leadership
- Leadership theories and styles
- Motivation and reward
- Managing individuals, groups and terms
- Managing conflict
- Performance Management and Development
- Interaction skills
- Flexible working
- The changing context of work
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ASSESSMENT
This unit will be assessed by a three hour unseen written paper comprising two sections A and B. Section A will comprise eight compulsory short answer questions designed to test candidates’ knowledge and understanding of concepts and terminology. Section B will comprise a choice of two questions from four designed to assess the candidate’s appreciation of the role of effective people management in administrative practice. A question will be set from each of the four areas of the Learning Syllabus.
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LEARNING RESOURCES
Students will be expected to use the Institute’s People in Organisations Study Guide, supported by recommended reading.
Recommended Reading
- Mullins, L.J. 2005, Management and Organisational Behaviour, 7thedn, F.T. Prentice Hall (Pearson Education) [ISBN 0273688766]
Further Reading
- Buchanan, D. & Huczynski, A 2004, Organisational Behaviour, An Introductory ,5thedn, F.T. Prentice Hall (Pearson Education) [ISBN 0273699636]
- Cole G.A. 2000, Management Theory and Practice 5thedn, Thomson Learning [ISBN 1844800881]
- Torrington D, Hall, L. & Taylor, S. 2005, Human Resource Management 6thedn, F.T. Prentice Hall (Pearson Education) [ISBN 0273646397]
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